Position Title: Operations Coordinator, Cross-Regional, Southern Africa
Location: Major cities in Botswana, South Africa, Namibia, Zambia, Malawi, Lesotho, Eswatini, and Zimbabwe
Type: Fully remote
Reports to: Ling Liang, Operations Director
Hours per week (average): 40 (full-time)
WomenLift Health envisions a world where diverse, accomplished leaders collectively transform health outcomes. To realize that vision, we seek to expand the power and influence of talented mid-career women in health and engage with senior institutional and societal leaders to catalyze systemic change for gender equality in health leadership. We work in East Africa, India, North America, and, Southern Africa and continue to explore outreach to other regions.
Our Work – Established in 2019, we work to advance equality in health leadership through a range of actions at the individual, institutional, and societal levels. This includes a “Leadership Journey,” which focuses on equipping mid-career women the tools, along with peer, mentor and coach support, to successfully use their voice, expertise and leadership for impact. It includes pushing conversations and partnerships with senior leaders in health institutions, taking steps to prioritize gender equality. It also includes supporting/convening global conversation about the importance of women’s leadership, amplifying the voices of national and global health leaders including at the bi-annual WomenLift Health Conference.
Our Culture and Values – We are building a diverse, entrepreneurial team of people who bring unique cultural and technical perspectives and experiences. We welcome results-oriented problem-solvers of any nationality, race, gender, sexual orientation, age, and disability. We are a growing organization that is committed to building a culture with our partners that values:
- Collaborative leadership that celebrates diverse perspectives and experiences and ensures everyone contributes to their full potential.
- Partnership grounded in humility, respect, empathy, and inclusion.
- Transformative change based upon bold, strategic thinking combined with adaptability and pragmatic action.
- Spirit of learning ensures we are open, forward-looking, constructive, and committed to growing collectively and individually.
- Achieving impact by improving global health and gender equality.
Responsibilities and Tasks
The Operations Coordinator for Southern Africa will be based out of Southern Africa and work under the direction of the Operations Director. The Operations Coordinator will be an important member of the small and nimble WomenLift Health Ops team helping to design, build, and implement the ambitious WomenLift Health strategy and work program. This position plays a vital role in team resource management, meeting/travel planning and logistics, and contract management and payment, primarily in Southern Africa, but also supporting the team globally as well. The Operations Coordinator must possess a keen eye for detail, planning, and organization and enjoy building and refining implementation processes and systems. The ideal candidate should be able to work adeptly both independently and in a team.
Responsibilities and Tasks
Working with Operations Director and Operations Lead, implement operational policies and procedures:
- Operations Support (50%)
- Coordinate the operations workplan and project managing operations projects of varying types and scopes
- Provide operational support to newly launched country and regional hubs to support and scale up their local teams
- Coordinate IT support needs and technological assets/resources of the organization
- Coordinate work with IT providers, cybersecurity efforts, and facilitating team members' technology needs at global, regional, and hub levels
- Primarily support contract development, management, oversight, payments, liaising with program staff leads and contractors for the Southern Africa Hub and as needed globally
- Work with the Operations team to implement operations internally or through New Venture Fund, including but not limited to:
- Tracking and processing invoices and expense reports
- Adding vendors to the NVF payment portal
- Collecting forms for cohort members and processing reimbursements through the NVF portal
- Human Resources Support (25%)
- Working with the HR Manager to support in recruiting and hiring
- Set up Doodle polls, schedule interviews, send follow-up e-mails to applicants, etc.
- General Administrative Support (25%)
Education, Experience, Knowledge, Skills, and Ability
- Bachelor’s degree required
- Minimum 5+ years related experience for projects of comparable size/complexity
- Demonstrated organizational skills, and the ability to manage multiple tasks simultaneously, while meeting deadlines
- Sophisticated knowledge and use of technology and varying digital platforms (e.g, Zoom, Monday, SharePoint)
- Interpersonal Skills: Demonstrates the ability to work well with colleagues, clients, and external stakeholders from diverse cultures and backgrounds.
- Demonstrated success in following through and completing projects in a timely manner
- Commitment to WomenLift Health’s mission, vision, theory of change, and unique positioning in the field
- Ability to exercise cultural competency and work respectfully with a diverse team across varied cultures, geographies, and time zones
- Excellent attention to detail
- Strong verbal and written communication skills
- Ability to take initiative and ownership of projects
- May require up to 10% travel
VALUED AND NON-ESSENTIAL EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITY
● Additional language preferred, but not required
● Background in public health, gender equality, leadership development, or related field
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
- Commitment to WomenLift Health’s mission, vision, theory of change, and unique positioning in the field
- Interpersonal Skills: Demonstrates the ability to work well with key stakeholders and partners from diverse cultures and backgrounds
- Demonstrated success in following through and completing projects in a timely manner
- Excellent organizational skills and attention to detail
- Strong verbal and written communication skills
- Ability to prioritize, multi-task, and assign work to others
- Ability to take initiative and ownership of projects
- Ability to routinely and independently exercise sound judgment in decision-making
How to Apply
Please see career page of WomenLift Health, select the appropriate position, and fill out an application form for the role you are interested in. As part of the application packet, you will be asked to submit a) your resume, b) a cover letter detailing why you are interested and a good fit for the role, and c) a list of three references.
Hiring Statement
WomenLift Health is a project of New Venture Fund (NVF), a 501(c)(3) public charity that incubates new and innovative public-interest projects and grant-making programs. NVF is committed to attracting, developing, and retaining exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. NVF’s work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law in the locality and/or state in which you are working.
WomenLift Health intends to hire the selected candidate employment via a PEO (Professional Employer Organization)/host partner in South Africa or other southern Africa countries. Candidate must live and be authorized to work in Botswana, South Africa, Namibia, Zambia, Malawi, Lesotho, Eswatini, and Zimbabwe.